Husband and I not particularly interested in cigars but liked the outside seating. All servers friendly and a great stop off for a drink.

An excellent go to. Humidor is good. Obience is very comfortable and relaxed. Staff is very hospitable. Did 2 nights on last trip. Will be go to while in New Orleans. Great for aficionados and newbies.

The venue is stunning and sets the perfect scene for a night of cigars and cocktails—but unfortunately, the service completely ruined it.We seated ourselves and let someone know we were there. After a long wait with no service, we went to the bar. The bartender was kind and tried to help, but our actual server, Audrey, showed nothing but attitude and apathy. When asked if we could get service, her only snarky response was, “Yeah, when I clock in.” No solutions, no courtesy.She passed our table repeatedly, never took an order, never checked on us, and avoided eye contact like it was a sport. It wasn’t busy—she just didn’t care. At one point, she was outside on her phone instead of serving.Later, when I tried to ask her for a receipt and to add a tip (I always tip), she ignored me repeatedly—even when I called out politely and made direct eye contact. When I finally approached her, and even had to tap her shoulder lightly after several attempts, she turned her back on me and shut the humidor door in my face. No response at all. Thankfully, the bartender stepped up—he helped and got the tip I intended to leave.We came ready to spend money and enjoy the space. Instead, we were treated like a burden. A beautiful place with shockingly poor hospitality. I won’t return.

My husband and I discovered this place on our last trip to New Orleans and will make it a regular stop each time we visit (2-3 times per year). It's a great refuge and change of pace from the hustle and commotion on Bourbon Street. A great place with a nice selection of cigars, a full bar, multiple tvs for the sports enthusiasts, but gentle jazz music overtones and comfortable accommodations whether you sit at the bar, inside, or at the outside area. You can also order from Pig Out BBQ, located next door, and be served inside the cigar bar. It's such a friendly atmosphere and we manage to gravitate there at least a couple times per day while in New Orleans. Visit arms you'll be hooked.

Good cigar bar with extensive selection of scotch and whiskeys. Bartender Max very friendly and engaging, yet not intrusive.Good selection of cigars in well maintained humidor.