And let me add this, that I don't think any other bike shop here would do. Got a flat wheeled it in today hoping they could fix it in a day or two. Nope they did it in 20 minutes on the spot....

Came here for my dad to pick out a sun shade hat for a belated Father's Day gift. He is 85, not a hat guy, but recognizes it's good to cover his head/ears. We needed some help, but there was...

Beautiful store but terrible order processing and fulfillment. Which should have taken a handful of days to deliver has extended into nearly two weeks and I'm still told that it's being...

Totally disappointing. I spent years living in Seattle and compared to the experience of shopping in the flagship store the customer service here is basically non existent. Went to buy shoes for...

Non existent customer service. Employees have attitude and are rude. Needed to return a pair of shoes. You would think I was stealing from this guy. Told me I could get a store credit. Told him I...