In general all the hotel is clean and comfortable... Staff is not so friendly except for the lady that serves the continental breakfast, she is very friendly and polite. The worst Staff are the shuttle drivers... specially the people that work night shifts...Eventhough the Staff is not so friendly, hotel is nice ..Prices for the breakfast are 14.00 adults12 .00 kids

Front desk staff was unwelcoming and not accommodating to requests. Did not offer early check in for fee as is Hiltons policy and stated late check outs not available. When checking to see if hotel was fully booked for the next day it wasn’t and a late check out could have been made available. Only offered one key instead of usual 2 and did not offer the Hilton bag usually given to members. Cleanliness of common spaces was good. Easy access to airport but there are better and cheaper options closer to the hotel both in Marriott and other Hilton locations ( 30 -40 dollars cheaper). Was shocked to see a 14 charge for breakfast buffet that has been complimentary at other Garden Inns. Has really soured my family on using Hilton’s in the future.

Great location but the hotel is in need of remodeling. My shower was full of mold. The van service was very good and on time. The restaurant pizza was good. Parking system is very tricky. Don't go in if you are going to return your car.

We have stayed at the Hilton Garden Inn at least four or five times when we visit relatives in Houston. First of all the good. The room was clean and we did not have it cleaned while we were there so no housekeeping problems. I did notice they have upgraded the TV's in the rooms so now they have HBO, Prime etc and you can sign in with your credentials so that was a plus. Good water pressure in the shower etc. We ate breakfast there twice and the girl who served us was a younger girl and was awesome both days. We wish we would have gotten her name. It was Mother's Day weekend so the hotel was not overly busy so it was pretty quiet the whole time we were there. Now some of the bad. The air conditioning unit made more noise than the airport nearby so we only had it on to cool down the room before we slept or it would have kept us up. We were fairly warm while there due to that. We used to like to stay here because they had a large marketplace area but it seemed to be not very well stocked this time and I had to go to the bar to get some milk to go for my nightly snack. The one time we ate at the restaurant / bar at night service was not uncomfortably slow but was better during the day and there were not that many people there so it should have been better. I had to cut my run on the treadmill in the gym to 10 minutes instead of 20 as the gym smelled like I could not decide if it was B.O. or as the pool was nearby chemicals but was unpleasant. I have used the gym on previous visits and had no problem so unknown why it smelled. Overall we had a nice time but it was not the standard it has been in the past.

Great location, especially if you need to leave your car for extended time while you’re on vacation going in and out of Hobby airport. staff for the breakfast buffet was very helpful.