I have known Scott for 2 yrs, when I purchased my home fire alarm system. In that time, I've only had one issue ( a communication box problem) which he came out in one day to repair. He is easy to...

UPDATE - BBB investigated, contacted the owner, Scott numerous times but apparently he never responded to their attempts to contact them. So, I guess he doesn't care at all about his standing...

I got a postcard in the mail from a guy named Scott from a company called Fire Safety Excellence inviting me to see a presentation about fire safety and smoke detectors. Long story short, I went,...

Alarms did not go off when my neighborhood was on fire. Alarms go on and off now for no reason. Two alarms go off and they are too high to reach with a ladder. Still trying to get ahold of...