Walked in girl was on her phone, she didn't even wash her hands before making my bowl. didn't even acknowledge me until I said something first. The tables were dirty, looks like it was slow. She...

Normally, I'm a big fan of Coldstone, but this visit was disappointing. My husband and I went to try the new Caramel Carnival Churro flavor, but they were out of the sugar crystals that are...

There were multiple hairs in two of our three ice cream cups. Both in our strawberry blondes. We had a pick up order. Ordered and paid for waffle cones; but as we got home and opened our bag, we...

Worst cold stone experience, AVOID at all cost! Spent twenty bucks for two melting ice cream with soggy waffle cones. The so called manager Jenny L had problem taking the order with so much...

We will start with the fact that the ice cream was so runny it was like drinking milk. The cups were not filled full. Then on top of everything that the bathroom was filthy and basically had no...