After a very stressful week away from home I had some time to kill and decided to treat myself. Got the head up treatment and it did not disappoint. Lisa was awesome and I left without the tension in my neck and shoulders that I had when I arrived. I can see why a walk in system works as travel times can be unpredictable from arrival and departure times to tsa lines, luggage check in, etc.,. There were several people getting treatments while I was there and I did not observe anyone voicing any complaints. I will definitely return if I have time to spare between flights. Thanks again!

Wow, Mikeia what an incredible therapist. Thank you so much for my treatment, you're so intuitive and know exactly how to treat a problem, the travellers at Dallas Airport are lucky to have you there

Be relax is terrible. I went in and asked for a pedicure and facial appointment. With lack of adequate staff, appointments were a couple of hours out. Asked about massage chair, she told me it was available. Completed the preparation and set up of chair and went to the back room to fold laundry. I get deep tissue massages on a regular basis but this was painful. I couldn’t find someone to let me out and about 5 minutes into it she finally came out. I was able to raise myself up enough to help the lower back pressure. She fiddled with the machine and then it only did the shoulders and I just told her to let me out and asked for a refund. She told me she would have to contact her manager and she wasn’t there. She never offered to contact the manager. Don’t get into the large massage chair!

The location wasn't staffed. I waited and waited, other people came in and waited and then left. I called the phone. No answer. Someone finally came and said Sorry, I was getting coffee. Then they had no one to do nail services, despite offering those on the menu. Total fail.

Horrible experience. No customer service at all. We waited by the entrance and they didn't care. We approached the counter and they just stared at us. We said we wanted a massage, we have it included in our Credit card perks. They showed us the e-couches and told us that was what we would get. OK, so we sat for 15 minutes, not once did any of them ask if it was alright. We left after the 15 minutes. They ignored us throughout our whole visit.