Absolutely the WORST hotel I have even been to. Elevator did not work for over a week. Weeds on top of weeds in back of building. Stinkbugs all over the place. Asked to get my bathroom light fixed. Young black girl gave me an attitude. When asked why the elevator wasn't getting fixed she said check out now. I said I'm not leaving so she called the Copley Police on me. Had to have police get me a refund for nights not stayed since young black girl had such an attitude with me. Told her I'm type 2 diabetic and have heart failure. She didn't want to hear it . This girl should not be around customers . I contacted corporate and waiting for a return call . YOU DESERVR BETTER THEN THIS GHETTO PLACE . DO NOT STAY HERE ...

The room had a kitchen. You had to ask the desk for supplies to cook. Upon arrival to the room the carpet was wet. I was told hours before the carpet cleaned the entrance. All of the plumbing in the bathroom was clogged. I am a do it yourself we, I asked for a plunger. It was disgusting what came up. The toilet would sometimes not flush as well. No discount was offered.

This establishment is more of a homeless shelter than a hotel. The residence would prop open exterior doors, making us feel unsafe. The property is non-smoking and we could smell weed everywhere. People were fighting and stomping around all hours of the night when we spoke to the people at the front desk. Nothing was done. We were in this area because my fiancé had surgery nearby, but we will never stay here again. The room was basically clean, but there was mold in the bathroom around the faucet in the tub. the staff was friendly when we checked in.

Disappointing. Pros:Nice pillows. Close to a lot of places. Full kitchen ( must ask for silverware, coffee maker, etc)Cons:Not the cleanest. Place and room smelled like wet dog. Lots of smells of weed throughout place. Kitchen drawers were dirty as well as the refrigerator. The bathtub had a wooden pull down seat. Gross. Mildew was present meaning harbored germs. Carpet was dirty in room. “Breakfast” was a cart. At 7a had 3 packages muffins, 5 granola bars, oatmeal packets and coffee. Staff at check out was rude and disheveled. Calling other customers crazy on the phone.

The hotel was old, but reasonably well-maintained. The staff was friendly and efficient. The room was clean but quite small. having A fully stocked kitchen was nice to have. The bed was comfortable and The bedding was clean and the pillows were nice. The bathroom was clean and the towels were newer. Since it was an extended stay, there were no extras. There was no pool and no breakfast.