I've been staying here regularly for business a couple years now but have just been banned by the family who owns and lives there for leaving a less than perfect review. My crime was to point out the good and the not so good. I book through bookingsdotcom and am always asked for a review after my stay. I point out the beds are comfortable, the location is convenient for my purpose and the staff is friendly. But I'll also point out things like missing toilet seats, plumbing problems, key cards always failing which gets spooky late at night bcz of the neighborhood. I've been startled by addicts shooting up between there toes on the floor of the elevator. Addicts pounding on my door waking me up at ungodly hours, threatening me in the parking lot etc. But I stayed there bcz it's cheap, convenient and the beds are comfortable. But now I can't bcz rather than using the critique to better themselves they'd rather ban those who point out where they might improve. Though there's not much they can do about the addicts I guess but when I called and questioned the staff about this thinking there was some mistake the reply was me pointing out the missing toilet seat. Bookings notified me my most recent reservation was canceled for gross non-compliance of the hotels policies. When I asked the staff what policy did I breech they mentioned the toilet seat. I was informed by Bookins I'd be getting a refund in a week or two. Very odd...

The man at the front desk was extremely rude and unprofessional. The room had bugs and did not appear too clean. The location is fine. I would never stay here again especially because of the poor customer service.

This place from the outside seems old, but the rooms arent bad. It was clean and comfortable. The room i had, had a large lcd tv and they had on-demand on tv, so that was cool. The motel is right next to the beginning of Little Saigon, so a lot of shopping and food. I loved the Pho at a local reservation about a block away, i dont remember the name but its in a large shopping center next to the property. The staff was very nice and friendly, especially, the guy in the morning. He told me about the local restaurant and things to do that were walking distance. I would be back if i ever come back in the area again to visit.

staff friendly helped me with my bags to room. they tell me which bus to take to go to my conference. room was nice. tv was nice and it was quite and clean. they let me store my plants in their garage, that was nice.

While this place is not a 4 or 5 star place. It is priced right, provides a clean room and has friendly and helpful staff. Sam was able to point us to local food spots and provide us directs on where to shop and the local Walmart