I went twice in a 5 day period - facial, massage and micro needling. Let me start by stating I am from out of town and have monthly facials/micros and massage at home by various practitioners so I have experience.The customer service at the front is horrid. The lady who does the body scrubs who seems to act like a supervisor - so rude and short. Ellie and Esmerelda were great. Although I did leave my micro needling with blood all over my face and my esthetician told me to wash that off immediately as I would risk an infection from the blood.I know its hard to find staff - but the young girls who barely speak or understand English are just super annoying to deal with and often have to find a staff member who can translate. Wasn't a tranquil experience and did not appreciate the upsell for the hydra facial. And when I asked her how much she stated she didn't know. Well - if you are going to upsell something, you better know how much!This is a IG place - you want to post on Instagram - this is the place. You want a calming spa experience with no hassles, no cattle ranch like feeling with superior service - go somewhere else.

Such a great experience! I got the body scrub and facial. The scrub left my skin extremely smooth and the facial was incredibly relaxing. Everyone was great.

We had a girls gathering and ordered some food the owners were great and helpful the services were off the charts they made sure we are on time for our service we had so much funThe place was very clean organized relaxing and overall great experience

Exploring new places comes with risks, especially if it concerns cosmetics and beauty. I always try to go to places with good reviews. This place did not lack great reviews.I heard their products and services were very good, so I planned to visit there.After just one visit I was amazed by their great care and service. One of my all time favorites is the Hydra facial. This spa is a remarkable place to get rid of your stress and have a relaxing day. Also, their old traditional bath was a new experience for me, it was extraordinary! Everything from their invigorating facials to their relaxing massages make this spa one of the most exotic and luxury spa's I have ever been to!

In December of 2018 I stumbled across this spa on Groupon and decided to purchase the Groupon, I scheduled my appointment however maroc hammam called me twice to reschedule my appointment for whatever reason first they overbooked and second the massage therapist was unavailable On the day of my appointment I got to my appointment on time however I had to wait 4 hours before I was attended to, the lady mentioned that the clients before me got there late for that set them behind I remained calm and ended up spending my whole day, and missed other appointments I had at that point I figured well may be it was just a bad day for them So I got the Groupon deal for facial I’m January and called several times to schedule an appointment! AGAIN the same thing happened this time they called me 4 times to reschedule my appointment! In fact the lady called me on the day of my appointment to cancel telling me the massage therapist had an emergency I work long hours and I had to move things around to accommodate the multiple times they called me to cancel and reschedule On the day of my appointment I got there about 15mins late, on getting there the lady told me they redeemed my Groupon at first I thought it was a joke, for one I really needed the facial & the massage because I was stressed out from work and I had just gotten over a car accident! I couldn’t understand why they redeemed my Groupon without calling me or telling me prior, the lady claimed she called me but could not pull out records Then she mentioned that the massage therapist left so I got confused! For one they never even told me it I was getting a facial or a massage first, we went back and forth for about 20minutes without a resolution and I had to leave I called the next day asking to talk to the manager however I was told she was busy and I’ll get a call but I never did l, she never even asked for my phone # so I was confused This has been my worst experience on Groupon and with any spa, and not only will I stop buying from Groupon I will also reach out to Groupon for my refund Worst experience EVER!