Wow. I’ll be using another company. I had questions and wanted to have help with my rental and do it over the phone. The woman that answered the phone told me to do everything online. She had no interest in just taking my phone order. This just leaves me feeling untrusting of their services if they can’t talk to customers.

Rent Elsewhere! We paid for a week and we didn't get them until late Monday so didn't get to ride until Tuesday, planned on riding Friday at lunch and they already picked them up. So we got them technically 3 full days, what a rip off! We should have only been charged for 3 days, we are here to Sunday and if we want bikes we have to rent them again! I have never been more disappointed with customer service than this place. I usually only write reviews to rave about service but not this time.

We rented 4 bicycles for 3 days. The bikes were delivered in a timely fashion and communication with the company was really good (I had called in advance with some questions prior to rental). The bikes were as expected, clearly had gotten a lot of use over the years. My only complaint is that the rental was for 3 days but you actually have the bicycles for barely 2 days as they're delivered mid-day the first day, then you have them 1 full day on the second day, and they're picked up in the morning on the 3rd day. This seems pretty typical as we were checking around for the best value. It would be nice if you could get 3 full days out of them, though. Overall, I would recommend this company.

Rented bikes for October 15-17. Delivery was early in day on the 15th (I called at 8:30 that morning to request them) so I was able to ride that day. Went about 10 miles round trip on the bikes that day and had a little trouble with one, however with a call, an empliyee quickly met us at our location and swapped us another bike. The bikes are in good shape, the service was excellent, and the price was even better than I expected. I will certainly consider this service again if I visit Hilton Head.

Website was easy to use. Customer service resppnded quickly via online reservations. Bikes were in good shape. My only complaint is the delivery person was rude and refused to answer questions regarding the bikes (adjusting seat height, etc) because he was “in a hurry.”