Yahoo
Absolutely despicable !
Lacerated and ripped cardboard  !
All my 10 packages were damaged.
This is the customer center at the UPS facility.
All my 10 packages were damaged.
UPS Customer Center Mail Service

Visit UPS Customer Center in RICHMOND, a self-service location to drop off pre-packaged pre-labeled shipments, create a new shipment using a self-service kiosk, print mobile shipping labels, and utilize Hold for Pick Up services. Usually located on-site at UPS distribution or operation facilities.

Website: locations.ups.com

Phone: (800) 742-5877

Closed now

  • Tue 10:00 AM - 6:00 PM

9601 Coach Rd Richmond, VA 23237 ·119.56 mi

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Reviews

yelp
1.5 31 reviews
5 star
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27
Leah S. 11/10/13

After having to come here twice within a week to pick up packages I have a pretty good grip on the procedure for coming to UPS to pick up stuff. This is the main UPS facility that runs out of...

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Stacy D. 10/19/26

The worse service delivery carrier ever. they lost my next day package which was a check. how do you misplace a next day package? Trash and thumbs down to UPS.

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Tommie B. 05/27/26

UPS customer service was absolutely terrible. They lost my package and then spent an entire month giving me the runaround instead of actually helping me find it. Every time I called, I got a...

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Kimberly M. 10/07/25

Mailed vital documents in july to passport office in sterling Va. tracking says it got to Richmond Va facility on July 9th after that my documents go dark no one at UPS can tell me anything except...

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Michael O. 12/24/25

For the third time in the last few months, the UPS driver leaves my packages next to my mailbox. Every time I have complained that this is unsatisfactory because my mailbox is 150 feet away...

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