Very clean. Walking distance to the Rockies Stadium and PLENTY of restaurants. The staff was super nice and helpful. While the cost was worth it for us, the hotel is still very expensive. We paid $389 for the night. We came from a questionable hotel the night before and needed a restful nights sleep- which we got!

The valet parking setup is terrible. Valet is the only option, yet there is barely enough room for a few cars and not enough space for vehicles to enter and exit at the same time. We stayed on a Sunday game day, and there was only one valet attendant working that afternoon. As you can imagine, it was a mess.The noise is just as bad. The street directly north of the hotel had cars and motorcycles racing up and down it throughout the night. If you're looking for a quiet place to sleep, this is not it.The worst part, though, was the service. When we came back late from dinner, we couldn't figure out how to get through the locked glass doors. The front desk employee could clearly see us standing there struggling and did absolutely nothing to help—he just stared at us. Once we finally got inside, it was obvious why: we had interrupted his conversation with the valet attendant and apparently helping hotel guests was an inconvenience.A hotel can’t control every bit of street noise, but it can control its parking operation, staffing, and customer service. All three were disappointing. Based on our experience, I would not stay here again.

We stayed here as a family of four in 2 rooms for the first two nights of our USA family road tripThis hotel was conveniently located in Denver for Union station and Coors Field. It was a great location for after the game.Our first room was an accessible room which I hadn’t booked! Reception were very good at swapping out our room but we had to go for a queen double as opposed to a king but the new room was much better! For our inconvenience the hotel also gave us two free drinks at the bar next door!The hotel was clean and tidy and was exactly what we expected. The only think to be aware of was that for multiple nights stays there was no daily maid service but they may you aware of that on check in and said they’d be happy to provide clean towels etc.The communal areas in the hotel were nice and there was coffee and water available.All in all a good place to stay I would recommend.

Our stay at Hilton Garden Inn Denver Union Station was one of the worst hotel experiences we have ever had.The AC sounded like a cannon going off throughout the night. I ran into a maintenance man who said, “Yeah, it’s loud,” and offered to come check it. We eventually got tired of waiting and gave up.The beds were horrible. They felt old, worn out, and completely broken down. The pillows were all super flat. We also asked for extra pillows and were told they would send up four, two for each of us. We only received one extra pillow each.The noise was another major issue. I could hear people talking through the wall, phone alarms going off, and all kinds of other noises throughout the night. We got almost no sleep. My friend slept with a pillow over her head all three nights, but that is not an option for me because I am too claustrophobic.The curtains also do not close all the way, so sleeping in is basically impossible because the room gets bright early in the morning.There was also a problem with the incidental charges. We were charged an incidental amount at check in, which I understand is normal and would not have been an issue on its own. However, we were also charged another $50 per night incidental amount at check out after we had already returned our room keys. This was never clearly explained to us. If there are two separate charges or an additional $50 per night charge, that should be clearly communicated at check in so guests understand exactly what they are being charged and when.The cleaning crew does a great job, and I want to give them credit for that. Unfortunately, that was about the only positive part of our stay. Everything else felt like one star service and hospitality. Between the extremely loud AC, uncomfortable beds, noise coming through the walls, inadequate pillows, curtains that do not fully close, and poor communication about the charges, this was an extremely disappointing stay.We came here expecting the quality and service you would normally associate with Hilton, and unfortunately, that was not our experience. We would not stay here again.

I went here for a meeting. It was the best I have stayed at. I supposedly got an upgrade but the room was quite small. I did get the 12th floor but still had a lot of noise from traffic. I requested a mountain view, which I did see but over the busy city and highway. There was also some equipment outside which made noise during the night. The rooms really need refreshing especially the shower. The showerhead was old and dirty with water spraying in all directions. Also. It dripped loudly keeping me up at night. The meeting rooms were dark and the screens were difficult to see. Ive stayed at fairly nice Hilton Garden Inns but this was pricey for an older property.