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Website: ihg.com
Phone: (617) 720-5544
Cross Streets: Near the intersection of Friend St and Causeway St
Open now
- Thu Open 24 Hours
280 Friend St Boston, MA 02114 ·536.57 mi
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Amenities
- Wifi
- Bar
- Restaurant
- Spa
- Smoke-free
- Family friendly
- Accessible
Reviews
tripadvisorFront desk team were brilliant in particular Edison.Unfortunately the room quality was very bad. Bed uncomfortable and shower quality terrible. Totally overpriced
MoreWe loved being able to walk to the J. Cole show @ TD Garden- grateful to the staff for making it happen-much love Boston -keep shinning
MoreEasy check-in, clean roof, friendly Valet, and the Host Sarah was extremely pleasant. If you're going to Boston check this hotel out
MoreExcellent service from Edison. He upgraded my room to one bedroom suite as part of my Ambassador membership in IHG. Great location close to shops and movie theater right across the hotel. Planning to return for next trip to Boston.
MoreWhen we arrived at the hotel, it was not bad. As soon as we walked in to the room, everything changed...The room is not cleaned at all., Towels everywhere in the kitchen area and the bathroom. even trashcan is full of stuff. it looks like the previous guest was sick because there are some medicine in the bin... Disgusting quality. So I went down to the reception and asked the cleaning, but it was late afternoon and we need to rest. Only available room was one King size tiny room...I had to accept the only available room for 4 people. 2 adult and 2 kids....we had to deal with the small room for the night. worst experience ever. I am Diamond Elite member, so I was supposed to get upgraded room if possible not the opposite direction. Not acceptable... I will never book this hotel and tell people. I took the photo of the room and showed it to the staff within 5 mins after I checked in. So you can validate the fact with the staff.
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