The absolute most heartless company and now that Charter owns it it will be worse. Off shoring jobs. Having to talk to people who have no clue about this country or our attitudes. Simply stupid...

Shady! We used them for years with my business. When we finally closed our business and cancelled the service, they went ahead and charged us for an extra 30 days because they said we are charged...

Had their service for years at my office. Building got free wi-fi so I called to cancel and they extorted me for the remainder of my service agreement. Never mind the fact that I paid every bill...

Constant outages and the customer service is garbage! If you can find anything else reliable do I because Cox is a constant nightmare!

Dear Cox. I upgraded to your 2.5 gig service and among hundreds more in the metro, we are tired of the constant loss of internet. Up...down..up.....down.. on average, my internet stays coherent...