I stopped at Parsons this morning for a propane tank refill for the BBQ grill. EVERY employee I encountered smiled and said hello. It's so rare to find good customer service these...

I've been here a few times and I've found their customer service to be impeccable every time. Today I was staring at light bulbs and an employee came over and helped me figure out which ones to...

I often feel invisible at big box hardware stores, but not at this local gem. I've never been in the door more than 3 seconds without being greeted and offered assistance. They're in tune with...

Service is good. Most of the store personal know their inventory. Prices seem fair, and it saves an hour trip if I don't have to go to Friedmans and back.

In general, I am very happy with Parsons. They are more on the ball than Friedmans, and most of the staff is knowledgeable. I have no problem paying 20 or even 30% more for certain things than I...