My wife rented an suv and she had a blow out on the freeway an hour later, and when she got out of the car, noticed no spare tire and bald tires. When she got home they sent her a bill for towing...

Extremely rude customer service rep. Ran out of rental cars despite having reservation. Representative could not even process refund and was directed to call general customer service.

yelp Worst truck rental experience we've ever had (and we've moved a lot). We reserved a 10 or 12' truck, but the owners didn't let us know until moving day that all they had was a 16' truck --...