they have an excellent product, the Hot Spring Spa, but their repairs technicians are hired by All Spa, and they are overbooked, and you are going to wait a long time for an appointment. Hot tub...

Way over priced. Not very friendly over the phone. Like they were so in demand they could be rude, unhelpful or even snide and they had the right to be that way. Truly unfortunate..

We love our Hot Springs - it's so easy to take care of it. Oregon Hot Springs sends us the gray replacement rod (silver oxide?) every three months. Their staff is great. We put in a teaspoon of...

Worked with Lisa in the service department regarding my hot tub. Her response time was very quick and she was extremely knowledgeable. Definitely recommend!!

Here is my Service Dept Experience in May 2015. I called after moving into home with previous brand name hot tub purchased there in 2001. Service guy came out and looked at the panel where there...