We had a bunch of door locks in our home swapped out for something newer and better. Chad did a terrific job -- our 1906 house with its old doors was no match for his problem-solving skills -- and...

I needed a few special keys made that Lowe's could not duplicate because they did not have the proper blanks. I finally had some free time on a Friday and did a quick search on my phone to verify...

You need to schedule an appointment to have keys made. Nothing on their website to say you have to schedule an appointment. Ridiculous to have to drive there to have keys made and find all this out.

Absolutely horrible service the scheduling person needs to find a different job! Also, The installation left a mess.

Be careful, their contract is for 12 months at a time. If you try to cancel they want payment to the end of the term. Requests for service go unanswered. This lack of response is what pushed us...