I should start off this review by saying that it is specifically for the U-Haul of St. Johns location. I have had nightmare scenarios with U-Haul as a national corporation in the past, and was...

I will always take the time to acknowledge great customer service. Cody was helpful, knowledgeable, polite and efficient. This was my first time renting from U-Haul and he made our experience...

This place is garbage. Unhelpful people on the phone, will not make changes to your reservation even though the website says you can make changes. Says making changes 'breaks your contract'. Why...

Cody the manager is fantastic. He's a one man show most of the time because he doesn't have enough staff, and that's out of his control. Please remember these are people too. All the negative...

No way they should have one person working on a weekend. If someone doesn't show up to work, the owner ought to be hustling in. I chose the express online checkout option. After that experience...