Jeremy and Kimberly at Grainger set the standard for what customer service should look like. They were sharp, responsive, and made sure everything was handled right the first time. No delays, no...

This was such an easy shopping experience. I needed a battery charger, ordered it online and picked it up on the way into the office one day. I had my driver's license and confirmation email,...

Asked for a quote for an industrial floor scrubber and sweeper. Grainger said I needed to make an account and place the order before getting a quote. Went through a different industrial supply...

Drove 1 hour to store in Fife. Great service but when I got home motor was defective. Called customer support and they were great and sent another motor. It was defective. I called tech support...

My product was supposed to be mailed to the nearest store. I got a call, it was ready for pick up. My husband went there the following day. THEY COULDN'T FIND the package, they told him, it was...