I gave a one out of 5 at the H&M at Irvine and Costa Mesa. You can read the previous review if you like. However, I have to give the highest score of a 5 for the one at Ontario Mall and at the...

!!BEWARE OF RUDE MANAGER AND CASHIER!! Terrible customer service and misleading policies. I tried to exchange a pair of brand-new pants with the TAGS STILL ATTACHED WITH ORIGINAL RECEIPT! The...

Worst costumer service and cashier !!!! I went to return a dress within my 30 days with tags, he barely looked at me and flipped my receipt over to the policy and said they weren't able to and...

A beautiful store that lacks customer service and variety. If you want more of a variety of what H&M has to offer go online or another location. It's like they have the same item in various color...

Horrible service, while I was paying the cashier broke the pin of my gift card and they didn't want to be held responsible, they made me call and leave the store even though they were to blame. To...