Very nice front desk staff but the rental experience leaves something to be desired, as they are not set up for Preferred Customers or any kind of adequate pickup or drop off. Work to be done...

IF I COULD GIVE THIS RENTAL SERVICE ZERO STARS I WOULD!!!!! Reserved a gas car 4 months in advance to drive 4.5 hrs away. When I went to pick up the car they gave me a EV car which I told them I...

From go -- the onsite experience was terrible. Small waiting area. One person staffing model. We walked in with 7 folks all waiting for a pickup... and we are still waiting after an hour of...