The gentleman at Grand Rapids Botanicals was more than helpful. He was instrumental in my process to find the right product for me. He offers a HUGE variety of different strains. I had obtained 8oz of Red Jong Kong and 8oz of Red Bali. Both of these met my expectations. Since I having started utilizing kratom from Grand Rapids Botanicals I have been able to completely kick all pharmaceutical opioid drugs with little to no unpleasant withdrawal symptoms after being stuck in the vicious cycle of withdrawals for 10 years now.. Kratom helped me like nothing else ever has been able to and Grand Rapids Botanicals has excellent prices on their stuff. The owner was very professional and always responded promptly. All in all I received my order pretty much next day after making an order on the website and I will be shopping there again!