Came here on Wednesday afternoon around 1pm. Keandre helped me and was super friendly. He even gave me a free upgrade. No people in front of me so no wait. Best part was no upselling or tricks...

I've used Hertz in Tempe multiple times and it's usually excellent--about 99.9% of the time the staff are professional and the vehicles are reliable. But my recent experience was very...

At this point, this isn't a one-off issue -- it's a pattern. I reserved a full-size SUV (suburban class) months in advance, which is more than enough time to have the correct vehicle available....

Keandre is the best. He's extremely friendly and efficient. He does a great job of helping all the customers. Give this man a raise! He's one of the best workers that Hertz has ever seen, and he...

First told me I didn't have a reservation, then when I showed them the reservation on my phone they said it was for the wrong day and my phone was wrong. Then they told me they were overbooked...