I recently purchased a Le Vian ring there. All the employees were great to me. I had the ring sized, it came back on time and is the perfect size.

The staff there were very helpful when I explained something was wrong with the earrings my husband purchased (From the Kay Jewelers in the mall.) The gal confirmed the earring back was ment and...

!!!!!!DO NOT let Kays jewelers touch your jewelry!!!!!!! twice to decide if I would trust them with my two rings that belonged to my Mama. After getting an estimate to have them retipped, reset...

I will suggest going elsewhere unless you are paying cash. My hard-working guy bought my engagement and wedding ring from Kay's. He paid cash for 1st ring, but the wedding ring costs more, so he...