It's a chain jewelry store, but it's really not that bad. They carry Bulova watches, which I happen to really love. I was at Crossgates for something else, but before I left, I stopped by Kay to...

I went into the store and was helped by Abby. This young lady had a wealth of knowledge and knows her jewelry. if you go there, ask for Abby A+++++

I bought a LeVian ring for this past Mother's Day. Brought it back in a few days later to have a new one made in a size they didn't stock. I was told it would be a few weeks. I called in June...

The sales woman did not like the ring I picked out. I was very, very aware of this the entire time she was trying to talk me into getting something else. Way to make me feel good about my...

Dropped off a ring to get repaired, and they quoted 2 weeks, but never called me back. Tried calling multiple times and it always rung busy. 1 month later I get to pick up the ring. Poor service.