They have no customer service only staff that lie to customers. Been on the phone for 1 and a half month and am told it is handled and it is not. WHY?

My good mobile phone company just turned into a rip off service just like the rest. Last week I got a call about changing my Internet from a tower box to a hard line. At the time it sounded like a...

Do not waste your time and business with TMOBILE Business. Worst experience. No one does their job even after countless calls and talking to many representatives of what needs to be done. They...

Horrable Customer Service when leaving T-Mobil. I started the transition away from T-Mobil in the middle of my billing cycle, thus do not owe them any money. I have a Cell Modem for internet. I...

Having been a CSM, the systemic breakdowns have extended to the corporate office, illustrating that my experience was not a bug but rather a feature in the manner in which T-Mobile customers are...