Yahoo
Inside store, the store, the rep was on time for our scheduled meeting
Factoria Village T-Mobile. Can't get it right in their own front yard.
T-Mobile store at 3618 Factoria Blvd. SE, Bellevue, WA. This is literally in the shadow of T-Mobile US headquarters!
Literally in the shadow of T-Mobile US HQs, if you don't get satisfaction at this store, you ain'ta gonna git none!
Jon the cool Tmobile guy
That's the unit
T-Mobile Experience Store Cellular Provider ·$$

Visit the T-Mobile store in Bellevue and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 3618 Factoria Blvd SE can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Website: t-mobile.com

Phone: (425) 532-4539

Cross Streets: Between I-90 Trail and SE 38th St

Open now

  • Tue 10:00 AM - 8:00 PM

3618 Factoria Blvd SE Bellevue, WA 98006 ·2266.91 mi

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Reviews

yelp
2.5 116 reviews
5 star
34 4 star
4 3 star
5 2 star
7 1 star
66
Katherine Y. 06/10/26

I know there's customer service and there is EXTRAORDINARY customer service. It's real and I found it here in Factoria. My husband and I were shopping for dinner phone plans and we searched...

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Mongo M. 07/10/26

Two months on the phone to cancel service then they started billing me For the free Netflix I don't even like, I like the Peace HBO Maker back on The phone again for hours and 2 more days. Poor...

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June K. 10/15/26

We came to the T mobile store to activate our e-sim after purchasing our new iphones at Costco. We needed to transfer 6 lines of service from AT&T to T mobile. We were dreading the transfer...

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Joe H. 11/12/25

It looks like the store renovation is done now. Last time I came here, the store was under construction and operating out of a very small limited space near the entrance. I did not realize this...

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Johanna J. 10/06/26

I've been having issues with the wifi router and was told by a service rep to go into the store to exchange it. Ive came a total of 5 times at different hours of the day and there is ALWAYS a 2...

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