I've always had excellent service from Premera and they have a good network of providers. Note to people looking to save money with doctors and hospitals.... don't ask the doctor if they take'...

Premera's customer service has been consistently disappointing. Communication is poor, and there is a clear lack of follow-up when issues arise. Working with their affiliated pharmacy, Credo, only...

Would rate it a zero if I could. Unhelpful and poor customer service when you call director line for appeals. Would not recommend.

I am a new provider working to get credentialed with Premera. I submitted an application but they keep getting it confused with an old application for a different clinic when I ask for an update...

Terrible , unhelpful customer service. Way too long wait times, frequently cut off. Recently received notifications that our 3 long-time PCP's were no longer in network. After hours wasted on the...