They are very slow to respond to inquiries. They are not familiar with their own products and processes. It takes having to speak to supervisors (often) to correct the mistakes of their customer...

I submitted a claim for Short Term for full knee replacement. I jumped thru a lot of obstacles to get all the paper work filed out that they ask for. They told me all good now just send doctor...

This is the most unprofessional insurance provider. The service is so slow they do not follow up on inquires so if you are doing business with them you must do diligent follow up or your inquire...

The most unprofessional company that we have dealt with concerning our parents annuities. They are uniformed and rude.

Worst ever! I had a 7 year annuity that matured. I tried to cash it out to invest the money elsewhere. I sent the withdraw paperwork Nov. 6 it is now March 8 and I still don't have my check. I...