Sadly, everything is going online, like mall shopping. There are so many nice people, nice items, and plenty of things to do there. The crowds aren't enormous, and the mall isn't a jungle. I would 100% recommend this place to anyone needing a good time.

A medium sized mall with both luxury and street brands. Also lots of restaurants and cafes. The din tai fung restaurant draws in the most crowds

Security at South Coast Plaza can be overly aggressive when arbitrarily choosing to enforce their pet policy (Pets are not allowed at South Coast Plaza, with the exception of leashed service animals when accompanying a person with a disability for whom the animal is performing work or tasks.) On any given time of the day especially weekends, I have seen many pet owners with their dogs (and cats) on both a leash or in pet strollers/backpacks who are seemingly not ADA approved service animals due to their apparent lack of training and undisciplined behavior. Despite this, I recently was rudely accosted from behind by a security guard who was irrationally fixated on verbally assaulting me about my cat that was safely secured in a pet stroller and not being unruly or disruptive. I am not sure if I was targeted solely because I had a cat and not a dog or profiled for other reasons. Perhaps, I was singled out because of his unconscious biases. Notwithstanding his implicit attitude, I advised said security guard I was already on my way out of the mall at the time he stopped me, but he continued to scold me that my cat was not be allowed on the property. From this unpleasant interaction, I understand that this is the policy but as a reminder to SCP Mall Security, no real laws were broken and randomly enforcing this policy can be better communicated and more effectively received when incorporating less hostility. There is no need to abuse the perception of authority behind a security badge in a feeble attempt to act superior. His raised and arrogant tone of voice made me feel unsafe as if I committed an actual crime or that my cat posed an immediate danger or threat to other SCP patrons. For context, photo of my ferocious feline is attached.

We stayed at the Westin across the street and walked across the street and the first stores we saw were all extremely high and stores and thought that wow this place has changed a lot since the last time we were here. We drove to the other side of the mall where the North Face store is at and it has much more reasonable stories like Macy’s and Nordstrom‘s. There are many restaurants and over the course of a couple days we ate at several really good places, including Italian and Rudy’s burger place.Although there were many places were blank and being remodeled, it’s good to know that an old-fashioned mall with a huge variety of goods and services will hopefully always be around despite most things going online .

Hours are terrible, after the holiday I guess 11am is the earliest you can get in on a Sunday, must be nice. Website details are incorrect, though they didn't seem to care and no one to speak with at the service desk, empty! .No stores for people who do not wear a name brand on them so sad, I guess some of us don't count unless we can afford that. Staff's in stores are so rude unless you look the part. Zara lines wrapped around the building, they don't open on time, just a really bad look for such an upscale center