I would like to thank the wonderful staff for taking such good care of us during the evacuation of Cold Springs during the Bug Fire. They accommodated our family on short notice and provided a much needed comfortable place to rest and recover. The best part is that they are a pet friendly establishment and welcomed our furry family.The rooms were clean and bright, the grounds are well groomed and the staff are friendly and helpful. The restaurant Gambi's has a great menu and they will deliver food to your room. Another plus for us as we did not want to leave our pets.It would not take an emergency for us to stay there againThank you to everyone who made out stay there such a comfort.SincerelyD Morrisset

We spent 4 nights here in August 2026 as our granddaughter was playing in the All American Games in Sparks and this hotel was one of the recommended ones. From check in to check out, we have no complaints! Front desk staff was extremely friendly, cleaning staff always had a smile and a hello for us and the onsite restaurant was great!!The rooms are big, the bathrooms very clean and the bedding was okay. There are no safes in the room as there is no maid service during your stay. That didn’t bother us at all, we are capable of making our bed and tidying up after ourselves daily. The pool area is nice and the jacuzzi hot! You can get drinks from the restaurant to enjoy by the pool, just make sure to tell the bartender to put the drinks/beer in plastic cups. The onsite restaurant serves a free breakfast buffet made up of cereals, breads & bagels to toast, mini muffins, scrambled eggs, breakfast potatoes, sausage patties/links, juices, milk, tea and coffee. We stayed at other properties that offer more, but this worked out just fine for us. The walls are a bit thin, but again that didn’t break or vacation as every night by 11 the hallway was clear and quiet.

Always a pleasure to stay in this Best Western. Our room was cool and spotless Thanks to Debra, Teresa, Maddie and all the girls, They are so nice and helpful. We needed to extend our stay and they helped with that, tooThanks to Joel and Isabella at the Gambi's Restaurant...Really good food. Favorites?: Beet salad, Sliders, Carne pizza. Red wine, Pina colada, creme brule and the ice cream.

Very nice, clean hotel. Quiet and very friendly helpful staff. Loved the cappacino machine in the lobby.

This hotel was all about gambling. We just used it for a stopover on the way from Salt Lake City to San Francisco. The parking was impossible and the complimentary breakfast was in a dark hallway. Fortunately we were upgraded to a suite with no extra cost.