Hi. This is Louise Sullivan. I have Safeco (Liberty Mutual) Insurance through the Crest Insurance Agency in Tucson. Crest has been very helpful in setting up my insurance for me. I now have...

If you're considering purchasing homeowners insurance from Liberty Mutual/Safeco, I strongly recommend looking elsewhere. In my experience with one if there third-party claims representative,...

Slow to respond to anything, if being without the car for extra days and only communicating via unreturned or slow text messages, phone calls that are all AI, & bad phone prompts with inability to...

Every time we have a glass claim, we are told we need to download an app and take pictures of a chip in the windshield! Until I do this, I am told I cannot set a scheduled time to get the damage...

My 85-year-old mother just got her policy for her Lexus and they were going to charge her 13,000 a year for her policy. She drives about twice a week to church into the grocery store and has a...