Wow! Where do I start? We pulled up to the address listed, and I have to say disappointed. I dropped my wife off and circled the block as there street parking but none available. When she rejoined me she said our room was actually several blocks away. When we got to our building, I was happy to see that there was a dedicated parking lot. When entering the building, there were several steepsteps coming up to a door that needed to be unlocked and once Inside there was another door that was so close that you were still to get your luggage through the first door and struggling with a second door. I had to make three trips from the parking lot so this is very inconvenient. Our room is on the second floor so we climbedthe very steep shallow step staircase to the next floor and when we entered our room, the door squeak so loudly that I was afraid I was everybody in the building. Course I couldn’t report that immediately because there are no employees in this building. In the room now, my first impression was a sterile cube. The building is old, so the floors were painted wood planks. The chair and desk looked like something from JCPenney, the light fixture was a large white sphere, there was a nonfunctioning fireplace. The windows were filthy , and of course you couldn’t look out them because they had permanent sheer curtains in them. I never figured out how to block the sunlight until after I left and realized there were built-in shutters. The bathroom was more what I was expecting and was actually nice.I use a CPAP machine and at 6 AM. We lost power and I know this because I couldn’t breathe. It came on and my wifesaid she was gonna go downstairs and get coffee in case we lost power again. When she came back, she said that there was an alarmgoing off downstairs, apparently triggered by the power outage. There was a man with a hat and coat on standing there in the lobby and she asked him what was going on and he he didn’t know but the fire department was on their way.. He said it was a false alarm, but he couldn’t figure out how toturn it off. My wife and another guest tried to get their coffee, but the coffee machine was malfunctioning. We had booked through Marriott Bonvoy and immediately canceledour next two nights, thought about staying in another hotel, but decided to leave that day and go home. We traveled to several blocks back the original check-in location for our free breakfast, which was what was expected.If you’re looking for an old building to stay in, this would probably be appropriate but being billed as a hotel it is nothing like you would expect. I can’t speak for other buildings, but the one we are in was not only not worth the money, but I couldn’t out of there fast enough. In conclusion, the hotel was very disappointing and the employees encountered were not helpful not attentive and really seem to be uninterested.

Terrible experience with checking in and checking out at the hotel, especially with the staff's attitude. The hotel is spread over 4 buildings in the town. While checking in, the front desk person gave us keys and told us which building but never explained how to get in (they are not manned and front door is locked). Had to go around the building to figure it out. Check out was even worse. I am an elite member at Marriott and usually they allow anywhere from 1-4 hours of extra time. There was some confusion in the notification on the app and when we had to leave, so we asked for a little extra time. However, in this case, the front desk was quite rude and we had to pack and leave in a rush! I guess they have enough business that they don't need any more.

We had a mixed experience at the Fair Street location. Friendly staff, the room was nice and well located. However 35 steep stairs to our third floor room was a challenge with luggage. Fortunately at 68 and 70 years old we are fit enough and healthy. Roku TV stinks and I was unable to watch the baseball playoffs as no regular TV. Things like no batteries in the remote, no maid service our second day and a complicated heat AC system were not good too. Again, all that being said, our stay was generally fine and it's pretty much the only game in town. Oh, and the continental breakfast was quite good and well run.

This is the worst hotel - they show lots of nice pictures on their website and charge a lot of money only to switch you to an awful small room completely not worth the price you are paying. The amenities are non existent as is their staff - no bellhop or front desk staff. The say breakfast in complimentary - but they run out of everything and there's no staff there to ask for replenishments. You will certainly be unhappy if you stay here!!!

The hotel is quaint. We stayed for a friends son’s wedding. The price is insane at over $600 per night. They are very unclear when booking about the fact that there are four different sites under the Kinsley umbrella, all within 5-6 blocks. Only the main one has bar and food. Parking is self serve and off site! The bartenders and servers were outstanding as was the lunch. The continental breakfast was at best ok; though the one attendant works harder than anyone should have to. One of the deck people said to us “we don’t make change” when we asked for change Boca $20 so we coukd leave a tip for the cleaning staff. One desk person was nice and helpful; one lazy and of no help. Overall for almost $700 a night it’s a terrible value but a nice place if the price was right