I went in to look for fabric for binding a quilt. Everone was welcoming and friendly. I knew where the fabric was and noticed they had a lot more fabric than the last time I was in. I was so glad...

I've been a patron for over 10 years. Whenever I have a problem with a design or am confused about a procedure there is ALWAYS a staff member there to solve the problem. Service is exceptional....

Everyone was great and helpful. They did a great job with the service on my 30 year old Oreck vacuum cleaner. Great customer service!

They are an amazing group! Always great people, and so helpful. I've also gone into the Tacoma store. They are the same way.

The staff is very helpful, helping me decide the sewing machine I already own will do the job I need.