Redemption! I went to the South Hill location in Spring because I crushed my hand and my warranted wedding collection. I sent it to repair, when it came back my husband paid $600 (because the...

Ordered a few items online, had to call tobser if they came in. NO ONE PICKS UP THE PHONE THERE. Called the 1-800 line just to get some type of confirmation. I've been a customer for years in...

Wait time took forever just to pick up an item. Once they get your money they don't care anymore.

I had been looking at silver chains for my son all day. We went to several stores to find the right one. When we got to Kay Jewelers they wouldn't allow us to do anything without making a profile....

Shanin Langlow, that is the name of the person you want handling all of your jewelry needs. From the start of the journey that I was on, to manifest my expression and design in a ring that best...