Making my way home, I was in need of a one-way rental. This time I booked via Hotwire and scored it for under $100. I guess you get what you pay for, huh? Well, I've had worse rental cars and...

Two hour wait no cars no communication do not rent from budget ever. This is the second time this has happened

Poor customer service. Never received my receipt but received $350 in extra random charges. $200 for a refueling charge, which seems predatory. I'll never rent from budget again. This on...

reserved a car two months ago for vacation. went to go pick it up and it wasn't available. their excuse was that everyone is renting cars for college move ins. now we don't have a car for...

Nathan has exceptional customer service. We were frustrated to find out the car we reserved was not available(reason for 4 stars) but he handled our situation professionally and made things...