I had an extremely disappointing stay at this Marriott property. At exactly 8:00 AM, I was abruptly woken up by constant loud banging noises that sounded like someone hammering nails into a wall right next to my room. The noise was so intense that it felt like I was sleeping in the middle of a construction site rather than a hotel.The banging continued for an extended period, making it impossible to sleep, relax, or enjoy the stay. If maintenance work or construction was scheduled, guests should have been notified in advance or placed far away from the disturbance. Instead, I paid for a hotel room and got a front-row seat to what sounded like a renovation project.A hotel's primary purpose is to provide a comfortable place to rest, and this property completely failed in that regard. Being jolted awake by construction-like noise at 8:00 AM is unacceptable, especially for guests who may be traveling, working, or simply hoping to get some sleep. I would not stay here again and would caution others to think twice before booking if peace and quiet are important to them.

I had an appointment at Notre Dame of Maryland University, only about a mile away, so this was perfect. The hotel was very quiet even though I know many other people were staying there. The room is large, large enough for a full-size couch, a big TV screen, fridge, microwave, coffeemaker, iron and ironing board, closet, and desk. Everything in the room worked. The price was quite reasonable. Online, I was told that breakfast was not included and would be an extra $43(!?!), but when I arrived, the man at the front desk told me it is free and included in the room. (He was also always eager to assist me whenever I got within his sightlines.) The breakfast is very good as hotel breakfasts go. I parked underneath the hotel, so away from weather and the street. There are several restaurants in the greater complex, but it didn't seem like any of them had high ratings except for the Chinese restaurant, where the food is very good (though everything is overpriced except entrees, so you can see where it makes $).

This is an old hotel and it for sale, so that tells you what you need to know. No one is refreshing anything that needs repair with a sale pending.That said we have stayed here 6 times…anything that didn’t work, they fixed. Had a fridge replaced, had a light fixed, had an air filter changed.Staff is so kind and helpful. Hotel is a fabulous location, food and shops right there.Pet friendly, and easy parking. Could the facility be better, yes…but people and location are awesome and we love it!Beds are comfortable and nothing is dirty, just old.

I visited this hotel looking to relocate to Maryland and this hotel was the worst. Starting with the customer service. The night manager was condescending and rude to me almost to a point where I felt he was disrespectful. I did not deserve the treatment and I still do not understand why this behavior was even warranted. I will NEVER stay at this hotel again and honestly in my opinion, they need more professional staff.

ProsLocation: Excellent. Located in a gated mixed-retail area in Roland Park. Very short walks to excellent restaurants, including a bakery, ice cream parlor, and Italian deli, plus a restaurant with an outdoor bar. 10-15 minutes to Johns Hopkins’s.Parking: Free and ample, covered and uncovered. Direct access to hotel to garage.Staff: Definitely friendly and attentive, especially the front desk manager. The night manager was the same, though I had to explain to them that because I was a Titanium member I was entitled to 4 pm late check out (when available). He took my name and room number, and I later confirmed it was set up.Cleanliness: Clean. Hand sanitizing stations at each elevator.Room Comfort: Beds were comfortable. Shower pressure very good. Room was large and well appointed. Fridge and microwave. AC was strong.Amenities: Large fitness room. Cool guest pantry for Titanium and above stocked with snacks and drinks. Free breakfast, decent quality — hot items. Free refrigerated bottled water for guests. TV was large (50 inches) and the remote/cable system worked quickly. Value: Excellent value for the money. Amenities far exceeded Courtyard and Fairfield Inns. Free breakfast so much better than at those brands, and you have to pay at Courtyard. Short of Sheraton but less expensive, so brand targeting right on the money.Noise: Quiet, but hallway echoes.⸻⚠️ ConsAmbience: This is formerly a Radisson. Furniture updated in the rooms and carpet looks new, but in general the hotel feels a little worn and 1980s, especially the lobby and lounge areas. Service Gaps: I had a 4 pm checkout, and my do not disturb sign on my door knob. Housekeeping knocked on two separate occasions at 9:30 and at 11:00 AM. Please respect the Do Not Disturb sign. This is basic.⸻Additional Notes: Would definitely stay again.