Great customer service! The manager Jessica goes above and beyond the norm to ensure you find exactly what your looking for. Thank you!!!

I came in tonight for my wife to get a belly button ring I don't know the name of the lady who helped us but she was completely rude . It seemed as if we were being an inconvenience to her . She...

The customer service at Piercing Pagoda is not that great in the Hampton Roads area in general . They always have good deals on their jewelry. Recently, I went to the Lynnhaven location to do a...

Beware when buying baby pierced earrings. They don't offer safety backs so we brought the insurance as sales lady say it covers lost earrings. Well baby lost a back luckily I found the post First...

Got all of my piercings done here but the most recent ones were not up to par with the others. I got my second piercings in my ears and they are not even at all! One is almost overlapping the...