Completely average. Room is good size just seems tired and aged for a Marriott hotel.

This hotel needs a major facelift. Still shocked this was part of Bonvoy network. $440 a night and probably the top of the worst hotels as far as condition of the facility. On a positive note, the staff is A+ and very accommodating. Hoping Sheraton can do better than this facility. I might also add, the shower floors are very slippery and the grab bars are wobbly.

Rooms are nice enough clean and comfortable. Breakfast service was an issue. Gentleman server was rude and told me I could not order a fried egg because all they had was liquid eggs and I could get that scrambled only. He saidDo you want that or not? The day before I had fresh fried eggs from a very friendly woman server.

We paid well over $500 a night. You would expect top notch service and amenities. Forget it. This hotel is nowhere near that standard - try at cheap motel level. Our first offered room was refused due to the heavy smell of cigarette smoke upon opening the door. They only clean the rooms every second day!!! Can you imagine that for this price? Lack of attention to overall cleanliness is evident. Do yourself a favor and go elsewhere!!

After traveling through Alaska for 3 weeks and adjusting my expectations for what is “standard “ here, I was still a bit shocked by this hotel. At over $500/night (welcome to Alaska) and despite my Gold premium status, I would rate this as a 3-star at best. The entire staff was lovely and helpful but they are woefully understaffed and not particularly well trained. We had minor housekeeping issues- no housekeeping one day and then took a pillow out of the room and didn’t restock toilet paper. One free bottle of water and then not replenished. Granted I didn’t ask for anything but did expect a bit more. Onsite restaurant is basic (decent food and prices) but very limited. Room is fairly spacious and comfortable but not what I expect from Marriott. Room refrigerator does not have freezer section (needed for medication) so had to ask front desk to freeze things overnight. Not a huge deal but just an extra step. Location was good for walking around downtown Anchorage although honestly there is not much to see here in town. So- decent hotel but be prepared to pay 5 star prices for a 3 star experience.