This Residence Inn is great. The area around it is wonderful too. The rooms are really nice as once you walk in you have the small kitchen with sitting area. Then the nice big bathroom then the bedroom. There are 2 tv's which is nice . Breakfast buffet was excellent. They have a nice big area for coffee too. The fitness area is nice too. Lots of machines to use. The staff here are nice and friendly.

This was my second time staying at this very unique Residence Inn. Like the upgraded look and feel of this Residence Inn, my service experience both times was far above typical for a Residence Inn. Staff - to a person - were very professional, the cleanliness of the hotel was excellent, and the complimentary breakfast was well done.The parking charge was an annoyance given the suburban location, but the add-on was well disclosed (including here on TripAdvisor), so I was not surprised.What made my second stay extra special was that I happened to be checked-out by the General Manager. When he asked how was your stay? I responded excellent, but that I did see one opportunity to improve. The GM's response was one of the best I have ever experienced. He listened to my short description, apologized, and then thanked me, in a very genuine way, for my taking the time to provide constructive feedback. I was dazzled...and I don't dazzle easily, being a lifetime Marriott Platinum Elite member.Local tip: Highly recommend stopping in to see the Bosse premier pickle ball facility in the nearby Natick Mall. Amazing facility, and I am not even a pickle ball player.

We have stayed here before and loved the location. We are lifetime gold members. Easy check in around 4pm on a Thursday. Stayed here for 3 nights. Very friendly, mostly helpful, front desk. To be honest, I wanted to give this hotel 3 1/2 stars instead of 4 and I will tell you why. The room on the 4th floor was fine. Very quiet. I like a very dak room to sleep. Unfortunately, the blackout shade worked very well except for the side where it let in a lot of light. The air conditioner kept the room cool but, because of its location, you were met with blasts of very cold air when you entered the bedroom. Taking a shower was interesting. Good water pressure but slippery floor. I almost fell. Friday morning, at the buffet breakfast, I was thrilled to find an omelet station. Yummy made to order omelets. Well, it wasn't there on the weekend. It was a decent buffet but I was spoiled. Saturday evening, I wanted to print out our boarding passes. Yes, I know I can have them on my phone, but I'm a stickler for having a printed copy. It seems they took away the printer from the business area. They said to email me the information and they would send a pdf or jpg back to me. I could do that myself. So that was a bummer.I would stay here again because it is a nice place in a good location. I hope they do something about the shower floor.

Very nice! Spacious bathroom. Full kitchen too! Living space was separated by the bathroom and the bedroom had it's own door. The only thing was the AC being too loud. Breakfast was great. Great selection and very spacious!

Very comfortable and well appointed. Either new or very recently renovated. We often choose to stay in a Residence Inn because we need a refrigerator with freezer. But they are not all alike! Some of them have been allowed to go significantly downhill; not this one! I will be happy to stay here again.