On paper an amazing tour, and possibly is if absolutely everything goes exactly as planned. The reality is logistically the timings are tight even without operational delays. We had a delayed hotel pick up, which in itself was not a major problem, we were just one of a bunch of other anxious customers wondering if something had gone wrong. The light aeroplane journey was good and on time. We then got a helicopter to the Canyon floor. The problem was there were meant to be two helicopters flying customers down and then back up to the rim. But only one was available. We had to wait 50 minutes to be flown back up to the rim, having only been told “a situation had occurred”. We knew we had to be back on time for the light aeroplane flight back so we knew we couldn’t linger at either Eagle Point or Guano Point. Despite our best efforts we had to wait for food, the Grab n Go lunch wasn’t available. And with long shuttle bus queues between Eagle Point, Guano Point and queues again to go back to the starting point/airport meant we only got 5 minutes at Guano Point, nowhere near enough time to get to the best viewing point. Even without the 50 minutes delay on the Canyon floor, it would all been a bit rushed. This is a view unofficially shared by some of the staff on the ground. We raised our concerns in person back at Boulder City Airport. Then a few days later in writing and then again a few days later when they reached out for feedback. No response has been received. This is an expensive trip. Please consider more logistically achievable trips and perhaps an operator who responds to customer concerns. It was meant to be the highlight of our holiday, but it was a day of long waits (there were more waits than I have detailed above), anxieties and frustration.

Loved the Grand Canyon, West Rim tour with Hoover Dam view, Skywalk tour, Helicopter ride and boat tour. Gia and Milton were great as our hosts. We felt safe and cared for the entire day. Loved the tips about all areas and learned a lot. This was an unforgettable trip for my family!

My wife & I went on the Grand Canyon West Rim Bus Tour with Optional Skywalk & Free Wi-Fi. Gia was our tour guide & she was amazing. Great info & a lot of fun. I took the optional helicopter ride to the base of the Canyon & took a boat ride on the Colorado River. So cool. The views of the Grand Canyon were amazing. We also stopped at the Joshua Tree reserve & & stopped by the Hoover Dam before crossing it. We had a blast. Thanks Gia!!!

Superb experience. Our pilot was highly skilled, smooth and had a great sense of humour. The music rocked from the opening Fortunate Son through all the other rock and pop tunes. The views of the Hoover Dam and canyon were spectacular and landing in the Canyon was thrilling. We enjoyed a champagne snack lunch and some great views of the river while on the ground and then we headed back as the sun set. Highly recommended.

Eric and Lupe are outstanding guest guides. Very helpful, and made us feel at home with them. We went to the Grand Canyon South Rim; beautiful! I look forward to touring with them again next year.