just now New Mike's amazing service and skills turned a purchase that I questioned to a watch that I can really enjoy wearing. Even though I purchased the watch at another location he helped and...

Recently stopped by KAY JEWELERS at Spokane Valley Mall for service on my Accutron watch. Madison new exactly what needed to be done, took care of the problem and I was on my way. Another jeweler...

I took my diamond tennis bracelet in because I caught it on something and it was hanging on by a small hinge and a divider was bent out of shape. I was promised it would be ready in a week and...

When I was purchasing my wedding band the seller told me that getting my ring inspected or worked on would be included in my warranty. My engagement ring was purchased elsewhere so I was worried...

So dissatisfied with this business came here on a vacation and ended up sending my ring to get resized then to be sent to my local Kay Jewelers. A month goes by after being told numerous different...