The property itself is pristine and comfortable. The room was very comfortable and quiet complete with a wood burning fireplace. Now, the restaurant was a different story, especially for breakfast. The service was slow...first, to get a table and then to order and then to get the food. The staff seemed more inclined to talk to a co-worker than to check on us. The food itself was fine...we just didn't like waiting for over 30 minutes for our meal with no explanation.

Don’t book this upscale lodging with too high expectations, and you’ll be fine. The attached cabin rooms are charming and comfortable, with lots of wood, high ceilings, a fire stove and outdoor deck. But don’t assume the room keys, shower, toilet, help texts, wifi, or fire stove will work properly. The staff are very pleasant, but often inattentive. Meals can take forever, requests delayed, and some dishes miss the mark. (In the restaurant, try to get Gery as your server, she’s terrific!) There’s a cute fitness room, with inoperable switches and equipment. Just try to enjoy the overall vibe, which is good.

Beautiful property, amazing food!! The staff was so helpful!! Our room was set on a hill and had everything we needed. The location was perfect for our needs. We ate at Rod N Reel and the food was amazing! I also messed up the reservation but they found a way to accommadate us. They found out it was our 20th anniversary and treated us to free champage and desserts while our kids ate at the bar side. Thanks for a great experience!

Lovely mountain lodge with beautiful views of the valley. Sitting on the deck was relaxing and peaceful. The rooms were spacious and comfortable, but lacked a refrigerator, microwave, and Wi-Fi.

After an excellent cruise on the discovery princess, we decided to do the land portion with Princess as well. This was the first hotel we stayed at on the tour. This hotel has several problems. The mosquitoes were terrible here and the back deck is not screened. Also in the rooms the decks are not-screened so we ended up getting bitten up by mosquitoes. The next problem is that it stays light almost all night in Alaska at this time of the year. There are skylights in the room that do not have any Blinds on them, so it was very hard to sleep. When I called to the front desk, they told me the only thing they do for me is give me an eye mask, which is something that I can’t use. Other staff members told me that many people have same problem and then they are unable to use the eye masks and have trouble sleeping. The room we were in had an entry area that was shared with the room next-door and I could hear the kid in the room running around, which was very unsettling. I will post pictures so that people can avoid these rooms if possible. There are no refrigerators or microwaves in the rooms so basically you have to eat at the expensive restaurant and without a refrigerator, you can’t refrigerate the leftovers. For people that are staying here I would suggest bringing a pop-up cooler and just using the ice machine to fill it up. A bottle of Coke from the vending machine at the store was four dollars. We actually brought our own soda, but our suitcases were so thrown around so roughly that they burst and we ended up having to do laundry lol. Also, there is no body lotion in the room so definitely bring your own. The staff other than the manager or front desk people were super nice. The property itself was well taken care of. The room could definitely use some renovations and could’ve been cleaner. The whole experience felt a little bit like being at Sleepaway camp. The hotel is on the river, but the busy road is also on the other side of the river. The rooms are not cabins, it is like an old timey motel. One of the staff members told us that it actually used to be a summer camp. The float trip for 2 1/2 hours that is offered on the copper river was amazing and I do highly recommend buying that excursion. Something else to consider is that some of the rooms are at the bottom of the property that is close to everything while the ones at the top require a long walk to the main area unless you take one of their shuttles. The Kenai Peninsula is beautiful and I would definitely go back there. Only I would stay at a different hotel.