BUYER BEWARE!! I wish I took the negative ratings about this property more seriously and avoided it altogether. This mistake cost me almost $500 that I cannot recover. I booked this property for an anniversary weekend in Downtown Denver and the location was ideal. The property is quirky to say the least. You have to park on the street, enter a building code to enter, navigate to the room, enter another code, grab the parking garage pass and fob, then go back to your car, drive to the garage, get out and place the fob on the pad which is on the passenger side, drive to the bottom and figure out which elevator s closest to your room. Upon entering, we were slapped in the face with an extreme odor that I can only describe as 15 litter box’s along with wet carpet sitting for a week. So in other words, the smell of MOLD!! If you know that smell, it’s quite evident due to the earthy, musky dank smell. The apartment itself is cute and nicely decorated. At first we thought we could deal with the smell, but after another 30 minutes inside, the headache started. The virtual assistant text came through asking how we were doing so far. I complained about the smell and they assured me a resolution. After an hour, no response. I asked for another unit and stressed the importance of a quick resolution since we had anniversary plans. Again, the response was that they escalated the issue. 3 hours in and I was very ill and had to cancel all plans. I told them we were leaving to get another hotel due to lack of resolution and my health getting worse. I also requested a full refund and was denied due to lack of photo evidence. How do you capture a picture of smell? Were we supposed to pull up the carpet or open the ceilings and walls to get a picture? Outrageous! They also knew we didn’t stay a night and still refused refund. I wouldn’t recommend anyone stay here.

We loved our stay at Kasa Union Station Denver! The location couldn't be better. Being right downtown meant we could walk everywhere we wanted to go, and the neighborhood felt safe and was surprisingly quiet for a major city center.The two-bedroom suite was perfect for our two couples. Having two completely separate bathrooms made a huge difference. We didn't cook, but the full kitchen was still a great perk for storing drinks and reheating leftovers. The in-unit washer and dryer was a game changer. We washed our travel clothes mid-trip, which let each of us pack for a long weekend in just a backpack.There's no front desk, just an online portal, but the instructions were clear. Since we read them ahead of time, check-in and check-out were seamless. We didn't use parking, but it was explained well and looked easy.As a travel advisor, I would 100% recommend Kasa properties to my clients, and I'd happily book again myself!

This Kasa is located walkably-close to Union Station and offers an apartment-style rental experience. The vibe is DIY which makes the stay feel like home. We stay with Kasa whenever we can.

My girlfriend and I stayed at Kasa for a Cardinals game weekend, and it was incredible! The entire building smells amazingly clean the second you walk into the lobby, where they also have complimentary coffee. Our room was beautiful and well-equipped—we loved having a full kitchen and TVs in both the living room and bedroom. The pool area was perfect for a relaxing Saturday afternoon plus, the property feels extremely safe and clean throughout. While we didn't bring our dogs this time, we will absolutely be bringing them on our next trip since the property is pet-friendly! The neighborhood is unbeatable. We fell in love with the area. It is a fair walking distance to both major stadiums—Coors Field is just down the street, and it’s a beautiful walk along the river to get to Mile High. Union Station is also well within walking distance, making it easy to grab a coffee, do some people-watching, and hit up Denver's best breakfast spots. Thank you to the Kasa team for making our stay so memorable. We loved it!

Room was clean and quiet. Easy to walk around to restaurants and trains. Staff responded quickly to questions.