After confirming and paying for our flights, we were contacted and told that the flights we had purchased were supposedly no longer available at the advertised price. Instead, we were offered significantly worse alternatives with more layovers, less convenient schedules, and a higher price tag.When we refused these inferior options, the company still charged $250 in cancellation fees to my credit card, even though they were unable to provide the flights we had originally booked and paid for.This experience felt like a classic bait-and-switch. They advertised and sold a product they could not deliver, then attempted to upsell us to a more expensive and less attractive option. To make matters worse, we were penalized financially for refusing something that was completely different from what we had purchased.I have rarely encountered such a disappointing and frustrating business practice. We paid for a service that was never provided, and somehow we were the ones who ended up paying the price.Save yourself the headache and book elsewhere. I would strongly recommend avoiding this company if you value honesty, transparency, and fair treatment as a customer. ⭐☆☆☆☆

Im extremely dissatisfied with the service provided by Travolie.ca.I booked a trip from Marrakech to Alberta, Canada, involving three flights. My payment was processed, and I received a booking confirmation with a reference number. However, I have still not received my final electronic ticket or confirmation that my tickets have actually been issued by the airlines.After contacting customer service, I was informed that I would have to wait until 24 hours before departure to receive final confirmation.How can a company accept payment for an international flight without immediately providing a confirmed ticket and a clear guarantee that the booking is valid?This situation is extremely stressful, especially when travelling internationally with multiple connecting flights.The lack of transparency and uncertainty surrounding my booking make me seriously question the company's business practices. Frankly, this experience feels misleading and raises serious concerns about the reliability of this service.Customers should receive a valid e-ticket, clear confirmation, and proper reassurance after payment—not be left waiting until the day before departure to find out whether they can actually travel.I strongly urge Travolie.ca to improve its booking procedures, transparency, customer communication, and refund policies.Booking Details:Passenger Name: [First and Last Name]Itinerary: Marrakech, Morocco – Alberta, CanadaNumber of Flights: 3Booking Confirmation Number: [TCB 202459] E-ticket: Not received. Agent Name : John 5Payment: Processed. I expect a clear explanation and an immediate resolution to this situation.Based on my experience, I would not recommend Travolie.ca to anyone looking for a reliable and stress-free travel booking

I agree with other reviewers. They are scammers, but there is a remedy against such crooks. Contact the dispute department of your credit card, which you have been charged. Tell them what had happened with a proof of the email and text messages exchanges and communications. Let's punish these kind scammers and fraudulent businesses. So, they have the lessons from the customers. Claim the money you have been scammed. I have done it successfully. J7st bug them. Good luck.

I booked , few hours passed and I didnt receive my e tickets, so i called them they said wait another hour , I waited more than 2 hours I calked the said the ticket with the price I wanted is no longer available and I should give them another 500 dollars so they can book another ticket , I said no I don't want to do that , so they asked me if I want to cancel i said yes , they said they will take 200 for cancelation, I said no , I said I want the ticket , they said the ticket is not available, so now I cant get my ticket and so my money, I am so angree and frustrated, the vacation gon wrong before it started , loss my money for nothing. And the story hasn't ended yet

Travolie claims to be a leading online travel portal, but my experience was far from satisfactory. Scammers, FRAUD FRAUD FRAUD false advertising, price written is not the price you end up paying . I had to pay refundable fee around $200 to cancel my flight. DO NOT BOOK THROUGH THEM!!I would not recommend Travolie to anyone looking for a reliable and transparent ticket booking service.