Good selection of casual furniture and accessories. Unique chairs or couches can be found. Service is decent. Prices are competitive.

Very disappointed with the customer service at West Elm Burbank. Staff were unhelpful, inattentive, and acted like assisting customers was an inconvenience. I was not greeted, And had to look for...

Careful with those thick wool rugs there. They aren't good for your vacuum. One year later, still shedding.

Every. Single. Employee is unfriendly. NO ONE welcomes, says hi, or greets anyone. This is my 4th time here and my last. I watched them actively ignore people(and myself) it's definitely a one...

I love this location because I always find convenient parking right up front. The square footage seems a lot larger than Pasadena and the light from the windows give me some kind of peace to shop...