This is by FAR the worst insurance company to ever exist. They are unresponsive, ignorant and give you the run around before they attempt (and fail) to help you. My fiancee was in an accident...

I've been trying to cancel my policy with this awful insurance company for weeks now. I sold my vehicle two months ago and they are still drawing money from my account. Even after I filled out the...

***I was in an accident where the other driver admitted fault and the damages proved THEY WERE AT FAULT as well as having 15+witnesses AND VIDEO and this is how Pronto Insurance treated me....

Horrible service. I call because I received notice of cancellation because they didn't charge me the right amount they put me on hold and hang up! Yolanda is very rude and has no idea what she is...

I do not have Pronto Auto Insurance, but I was hit by someone who does. The accident happened on a Saturday. I called their 24 hour claims number and was immediately disconnected twice. On Monday...