Follow up and communication from both Sales rep. Nicholas Vergilio and Sales Manager Jimmy Othmer after purchasing my 2026 GV 70 has been lacking at best. Most recently I have made numerous...

Zero stars. We purchased a GV80 in 2024 and have had five significant vehicle issues requiring service in the first 11 months of ownership, and many smaller issues throughout this time. The wait...

Recently purchased a G70. Vehicle was delivered with 3 severely under-inflated tires and missing the floor mats I paid for. Contacted the dealership multiple times, they said they'd make it right,...

Genesis of Arlington, MA -- the very example of bad customer service and monopoly-style behavior. 6 week lead time to schedule a servicing, requiring no less than 3 phone calls and an in-person...