Lost a zipper handle in Bangkok. I went in and Melissa fixed my bag for me in less than 10 minutes. She was very friendly and helpful. Every time I go to this store I have a great experience.

Had to exchange a holiday gift. Arrived at the store mid afternoon and there was about a 20 minute wait. A very gracious staff person, Yuka, served us espresso graciously; we had skipped lunch...

Kyler was so helpful!! My partner and I had a great time selecting a bag that fit my preferences Thank you, Kyler, for an educational and fun advisory session. I'll be back for all my future...

Worst sale people I've ever encountered! The salesman was assigned to us and honest wanted nothing to with us! Next day when to the Seattle store and can't say enough good things about them.

Loved the security guard and the greeter -- they were actually more attentive than the sales staff. Unfortunately, this was by far the worst LV experience I've had. We waited quite a while for a...